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Website Usability News

- 11/25/2014

News articles and blog posts about human factors, UX, UI, UE and accessibility.

The Patient Experience movement moment

Nov 24, 2014 - The experience movement is moving on. In all countries, industries and institutions. “For years, the patient experience movement has continued to gain momentum. From a novel concept, there is an emerging consensus that the patient experience is a fundamental aspect of provider quality; one [...]

Toque 'em if You've Got 'em

Nov 24, 2014 - On Sunday, November 30, web designers and developers across the globe will celebrate Blue Beanie Day 2014, wearing a blue beanie to show their support for web standards. Join in! “What's Blue Beanie Day,” you may ask? Well, it's possible you've seen it in years past: a host of avatars on Twitter [...]

Driving Phantom from Grunt

Nov 21, 2014 - While building websites at Filament Group, there are a couple tools that consistently find their way into our workflow: GruntJS is a JavaScript Task Runner. It runs on NodeJS and allows the user to easily concatenate and minify files, run unit tests, and perform many other tasks, from

How to Make Sense of Any Mess

Nov 20, 2014 - On Tuesday we spoke with information architect and author Abby Covert, about her new book How to Make Sense of Any Mess. Today, we'll be offering readers an excerpt of the boo

Pricing the Web

Nov 20, 2014 - I probably don't have to tell you that pricing is slippery business. It requires a lot of perspective, experience, and luck (read: trial and error). There are a number of ways we can correlate monetary value to what we do, and each has its pros and cons. It may seem at first glance that pricing [...]

The Pitfalls and Annoyances of Price Testing

Nov 19, 2014 - In my time at Viget, I've spent considerable time thinking about how to maximize the revenue organizations generate online. Traditionally, we have helped clients more effectively sell by creating beautiful marketing websites that present product information clearly and concisely. But when [...]

Un-Sucking the Touchpoint

Nov 18, 2014 - In this week's UIEtips article, Chris Risdon defines and establishes criteria for touchpoints, in effect, unsucking the touchpoint. Here's an excerpt from the article: It became clear that a touchpoint is a moment in time. I want to design to support that moment in time. More specifically, a [...]

UX for the Enterprise

Nov 18, 2014 - Imagine this scenario. You're hired to design a product that has a guaranteed audience of 50,000 users, right out of the gate. Your clients have a dedicated support staff with a completely predictable technology stack. Best of all, your work directly improves the quality of your users' [...]

Making Sense of IA Messes

Nov 18, 2014 - “The number one challenge of teaching information architecture, is getting people over fear,” says information architect Abby Covert. This week UX Booth interviews Abby about IA, fear, and her new book,

5-Steps for Getting Started Measuring the Customer Experienc [...]

Nov 18, 2014 - Most companies have more bug lists and requests for product features than they can realistically address. In an earlier post, I present ways to help you prioritize those features;

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