News articles and blog posts about human factors, UX, UI, UE and accessibility.
Apr 20, 2014 - As we know, links are the best part of non-linearity. “Writers worry about whether links will distract users. To discuss this concern, we need to begin by distinguishing between imperative links that command the reader to click and passive links that merely make finding ancillary material [...]
Apr 17, 2014 - This blog post was written by Rob Sinclair, Microsoft’s Chief Accessibility Officer. Rob is responsible for the company's worldwide strategy to develop software and services that make it easier for people of all ages and abilities to see, hear,...(read more)
Apr 15, 2014 - Are most of your users skipping the optional fields on your form? You might not need that extra information, but having it could help you learn more about users and give them a better experience.
Apr 15, 2014 - In some ways Braille was one of the original accessible technologies, one that opened up a universe of books and reading material to blind readers. The explosion of modern technology, though, is changing how Braille is used. A new story by NPR explores...(
Apr 10, 2014 - The following blog post was written by Erin Beneteau, a senior learning and development strategist for accessibility at Microsoft. Erin has worked in the field of assistive technology for over 15 years. (Note: This story is based on my experience, but...(read more
Apr 10, 2014 - I'd like to take a moment to address something decidedly unsexy. We all do it. And it's never pretty. You guessed it: I'm talking about email. No, I don’t mean responsive design approaches for email newsletter templates. Nope. Not even that much fun. I'm talking about reading and responding [...]
Apr 10, 2014 - Obsessed with customers, always good? “Customer Experience is now accepted as a key driver for business growth, regardless of industry. This view is supported by research showing that customer experience leaders have significantly, consistently out-performed the S&P 500 in recent years — [...]
Apr 09, 2014 - Typical case of a rhetorical question. ‘Look-and-feel’ as the layman’s definition of UX. “Typography matters as much as geography. Businesses take a great deal of time to consider the implications and pitfalls of entering a new market, but they often leave major components [...]
Apr 09, 2014 - We have plenty of considerations to design for when crafting websites. Web accessibility is not a new design consideration, but is still very important, no matter the size or speed of device we're testing on. The Web Content Accessibility Guidelines (WCAG) tells us our content should be d
Apr 09, 2014 - So pleased with this information graphics from Paula and her team. “Sharing Paul Otlet’s dream about Mundaneum – a kind of hypermedia system that allowed the management and sharing of all human knowledge in the 30′s. (…) Systems, principles and machines created by [...]