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Website Usability News

- 12/22/2014

News articles and blog posts about human factors, UX, UI, UE and accessibility.

Starting Your User Research

Dec 17, 2014 - This week's Tips is a reprint of my article Starting Your User Research. I share ideas on how to start your own user research program and why there's no reason to wait. Here’s an excerpt from the article: Once you decide to go down that road, the first thing you’ll realize is how rich [...]


How Speeders Affect Online Research

Dec 17, 2014 - Speeders are survey participants who finish too quickly, even impossibly quickly. How much do they affect the quality of online research? This question has increasing relevance as online research pr


User experience without the user is no user experience

Dec 11, 2014 - Food experience without food is no food experience as well. “User experience is a method of engineering and design that creates systems to work best for the intended user. In order to design in this way, users must be included in the design process through user research and usability testing. [...]


A blog review

Dec 11, 2014 - Wrestling with a major UX challenge through the force of digital product development processes “(…) how UX can be integrated into the process is the topic of ongoing discussions between UX professionals and with other stakeholders within the organization.” (Kris Lohmann ~


Usability Testing Tools Poll Results

Dec 10, 2014 - Usability Testing Tools Poll Results Tell an Interesting Story The Usability testing tools poll results are coming in for the question, “What


How to Measure Customer Loyalty

Dec 10, 2014 - Customer loyalty is often a better predictor of future company growth than customer satisfaction alone.While customer satisfaction is an important measure of customers' expectation, customers can be satisfied but not loyal. To measure customer loyalty, you


Put The Team First, Be a Flexible DPM

Dec 09, 2014 - “Always and Never are two words you should always remember to never use” - Wendell Johnson I recently had the opportunity to give an


Experiencing the Author Experience

Dec 09, 2014 - Why is it that so many CMSs provide an experience that feels more like CMmesses? This week, author Rick Yagodich tells us how businesses can improve the UX of their CMSes, by way of his new book, Author Exper


The nature of great leaders

Dec 09, 2014 - To lead the UX tribe, in theory and in practice. “(…) we'll discuss the need for great leaders in User Experience, describe some qualities that are characteristic of all great leaders, and consider some unique factors that make a UX leader great. Although UX leaders share many [...]


Task-Driven User Interfaces

Dec 09, 2014 - By Oleksandr Sukholeyster Published: December 8, 2014 “The user experiences of enterprise applications do have direct impact on an organization’s performance. When the applications that an enterpr







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